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FAQs

These FAQ are some common concerns form our customers before purchasing, if you have other questions, please just send it to sales@booniecamp.com
You can place your order by every means you like. You can register your order with us at www.booniecamp.com, call us at 877-872-2666. We also have a Postal address :Boonie Camp Gear LLC  6600 Germain Drive Winnemucca Nevada US 89445
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Our effort is to make sure your order is delivered with care and on time to the designated address. We make sure your delivery is handled with caution and attention. Plus we keep an eagle-eye to make sure your order is not damaged and reach you on time. We also happen to arrange free shipping offers from time to time and if you wish to be notified about these events you can sign-up for our email offers where you will be kept informed about our offers, product promotions, special offers and items giveaways. 
Shipping the same order at various addresses is extremely comfortable with us, all you have to do is go to "Change Recipient" in your shopping cart and drop down the menu so that you can ship to anyone else that you may have added as a recipient. If your recipient isn't added, you can create a new one by just selecting the "Add New." After you create a new recipient address you can, you can select the new address and select "send to," add the product to your cart and continue shopping.
When you are about to checkout, you will be asked to enter your desired shipping address which can be your own and of anyone else at the same time, to ship the items that you have selected. Then finish the ordering process, the items that you have chosen to send to multiple addresses will be sent without any extra charges.It should be kept in mind that our mobile site does not support shipment to multiple addresses. You can call our Customer Service for further assistance regarding delivery to multiple addresses.
No, unfortunately, we do not send shipments to overseas shipping addresses..
You can track your order according to your selected order procedure if your order is arriving through the Standard Shipping, Expedited Shipping or UPS Ground, you can
Go to our website http://www.booniecamp.com/pages/track-your-order
Then enter your tracking numbers that you have received the confirmation email that you have received from our site. You can check the progress of your delivery and its estimated arrival date.
If you are not satisfied with our product or if your order is not what you expected, you can return it to us within 30 days for the return of its purchased price. After 30 days we cannot offer you a refund or exchange. Our return policy is simple; your item must be unused and in the same condition that you have received it and in its original packaging.
There are several items that cannot be returned.
There are several elements that are goods that are not included in the refundable policy such as the food, sanitary goods, flammable liquids or gasses, hazardous materials.
For returning gift cards, we would require a receipt or proof of purchase. Sales items cannot be refunded as well.
Items that are damaged, missing parts, or not in its original condition will not be refunded.
Items returned after 30 days from delivery will not be refunded.
Yes, once you return your item we will inspect your item and notify you through an email that the item is received. We will also notify you once whether your item is approved or rejected for the refund. If your item is approved for return, then your refund will be processed, and the credit will be transferred automatically to your credit card or any other payment method that you have chosen during purchase. The amount will be transferred within a few days. Nevertheless, there is often some time before the refund. If you still haven't received your refund, you can contact us at sales@booniecamp.com. .
If the item you received is marked as a gift when purchased and shipped directly to you, you will be receiving a gift credit for the value of your returned item. Once we receive the item, you will be given a gift certificate through an email from us. But if you are returning a gift that was sent to you from someone your gift giver will be notified of your return.
At booniecamp, we exchange only defective or damaged items. If you want to exchange the same item, you can email us at
sales@booniecamp.com and send us your product to Boonie Camp Gear LLC 6600 Germain Winnemucca Nevada US 89445.
You can return your product at:
Boonie Camp Gear LLC
6600 Germain Drive
Winnemucca Nevada US 89445.
You will have to pay for the shipping costs when returning an item as well as our shipping costs are non-refundable. The shipping cost will also be deducted from your refunded amount.
This totally depends on the service that you are using for returning the item and the refunding of you credit may take a few days as the processing can take a little while.
A good, honest feedback is what we want from our customers. We are thriving to make booniecamp.com better and user-friendly for which we need your precious comments. To let us know how you feel about our services and products you can share your feedback by simply clicking here.
We are trying to bring as many domestic products as we can. We are seeking to separate products that are made in the US from those that are imported. At boonie camp, we are aiming at bringing back some of our best brands back into the market. We believe in providing you with products that are of exceptional value and high-quality..
We have made sure that each and every product description covers each and every specification about it. You can read the product description to know about the particular product as the descriptions are the accurate presentation of what the product has.
Yes, we do have gift cards that range from $10 to $100. Our gift cards can be utilized by you or even someone else for placing orders online, through mail. Gift cards are delivered through email, and they do not have any additional charges. 
Creating an account at booniecamp.com is incredibly simple you can create an account while making your purchase. During your purchasing process, you will be asked to enter your email with an option to "Create an online account." You will be required to enter your email and a password; in case your email is already associated with an account all you will have to do is enter your password. You can use this account for tracking your ordering history, referencing items for future, accessing account information, and an account also helps you make easy check outs. Furthermore, the email that you link with your account will be used for sending you promotions and the latest offers that turn up at booniecamp.com specifically designed for our online customers.
A wish list is a nice way for you to store items for future references. However, the item that you keep on your wish list may not be available for purchase on later dates. The items are not removed from your wish list even if the item is purchased for you by a friend or a family member. The customer can only remove it by visiting his account and managing it from there.
You can customize your Wish List without any trouble at boonie camp. You can add an item to your wish list by clicking on “Add to Wish List” button that is on the product pages. It is an easy way to save items for later purchase or for sending your loved ones a hint of what you like or plan to buy.
In order to access you Wish List all you have to do is log in to your account and select the "My Wish List" from the menu. If you are ready to purchase all you will have to do is choose "Add to Cart." If you are not ready or have changed your mind about certain item all you are required to do is click on "Remove Item."
One of the best ways to take advantage of our exclusive offers is by subscribing to our email list. You can win different products and make use of the various exclusive offers and deals that we offer from time to time on our website. You can sign up by clicking here. All you have to do is fill in your information and preferences and click on subscribe now option.
Your email address is never shared, and we will make sure that you receive the latest news about different products and the latest offers available on our website.
We do not share your information with anyone without your consent. However, you can visit our Privacy Policy for more details. You can also contact us at 1.775.625.1857 or send us an email at sales@booniecamp.com for further inquiry.
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